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CALL CENTER AGENT RESPONSIBILITIES ON RESUME HOW TO

meeting deadlines and responding well under pressure.

Able to adapt to a busy and fast changing environment.

able to analyse information and solve problems.

able to adapt my communication style to a wide range of situations.

excellent verbal communication style and active listening skills.

My role is somewhat specialised now, so I’m trying to just include the broader points here - but let me know if you’d like any others! :) I have a document of potential points to swap in and out of my CVs. I might hate the job and everything but I think it'd be a shame if I let all this training and some of the really hard parts of the job that were actually hard to learn go to waste.

CALL CENTER AGENT RESPONSIBILITIES ON RESUME HOW TO

I know this isn't a career advice sub but I just wanted to ask anyway in case any of you guys haven't gotten out and have any advice on how to market this crappy job we all hate. I also have to switch between each one of these systems on every call depending on the need of the customer which I think is a transferrable skill. I'm trying to look for other jobs while I still have this one and even though I haven't been hear long at all I feel like I have a lot of good types of skills that I could put down that could help me with other related jobs like an HR job or administrative assistant.įor instance, I know that I'll probably never use the systems I've been trained to use in another job but I think that having that training experience will help me pick up learning other systems for jobs.