Then briefly describe the fault and sign the note to complete. To return a faulty item, please fill out the returns note, citing 'Faulty' as the returns reason. We pride ourselves on the quality of our products, but if you think anything in your order is faulty, please get in touch with us within 30 days of delivery and we’ll do all we can to rectify the situation.
We do not accept online returns in any of our stores at this time. So if you require a size up or down on the garment you have purchased, we can arrange (stock permitting) for this to be sent out to you, for no additional delivery cost.ĭo you accept online returns in your stores? We appreciate that when buying online, it may take a couple of goes to discover the right size for you. We cannot accept responsibility for parcels that get lost on the way to us.Ĭan I get an exchange for a different size on my item without paying delivery again? Your parcel is your responsibility until it reaches us, so we recommend using Royal Mail registered post. Please package your item securely and post to: Please leave a note inside your parcel with: Eon Clothing Ltd is NOT responsible for any return custom or duty charges made. Failure to do so may result in your parcel being returned back to you by the carrier. If you are returning from outside the UK, clearly mark the package, and relevant customs documentation, as " RETURNED GOODS" with zero value to avoid any customs charges. If you wish to return using a different service the costs of the return will be down to you. Please ensure you get a proof of posting receipt. Attach the pre-paid Royal Mail returns label to the outside and take your parcel to your local Royal Mail post office. Please re-package your items, complete the returns slip using the return codes and place inside your parcel.
#BRAVE SOUL BOMBER JACKET FREE#
Please review your packing slip for instructions to raise your Royal Mail free returns label. We are happy to offer a refund or exchange, within 28 days, on items which are in their original condition unworn with the tags still attached.
We sincerely hope that you’re so happy with your .uk purchase, and that you will never want to make a return, but if you ever do need to send anything back to us, it’s very easy to do. In this instance please expect your delivery on the next working day Unfortunately we cannot deliver on a bank holiday. Your order will be sent using an International Tracked or Sign For Service Signature Required On Delivery. International delivery usually takes between 5-7 working daysĪustria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal (Excl Maderia), Romania, Slovakia, Slovenia, Spain (Excl Canary Islands)Ĭroatia, Cyprus, Greece, Ireland, Latvia, Portugal (Madeira, Évora), Spain (Balears, Las Palmas, Santa Cruz de Tenerife), SwedenĪland Islands, Andorra, Australia, Bosnia And Herzegovina, Bouvet Island, Canada, China, Cook Islands, Faroe Islands, Gibraltar, Holy See (Vatican City State), Hong Kong, Iceland, Japan, Kosovo, Liechtenstein, Macedonia, Republic Of, Maldives, Malta, Moldova, Republic of, Monaco, Montenegro, New Zealand, Norway, San Marino, Serbia, Switzerland, Turkey, Ukraine, United Arab Emirates, United States Sorry, we have temporarily suspended shipping to EU countries. In this instance please expect your delivery on the next working day. Next Working Day orders placed on Saturday will be delivered on Tuesday, except bank holidays (UK only). Orders placed before 1.30pm on a Friday will be delivered on Monday. From Monday to Friday, orders must be placed by 1.30pm to ensure delivery the next day. Your order will be sent using Royal Mail 'Special Delivery' Next Working Day or Royal Mail Tracked 24. Unfortunately we cannot deliver on a bank holiday.Īvailable Mon-Fri, except bank holidays: £5.99 Your order will be sent using Royal Mail. Economy Delivery usually takes between 2-5 working days
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